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Love and Hate in Airtel Land Redux--Or Why Do We Settle for Lowest Common Denominator

A reader's comments (below) on my love-hate affair with Airtel ( see Love and Hate in Airtel Land blog post here ) made me wonder why is it that as paying customers we want to settle for lesser of the evils, a much more pronounced trend in India even...

Love and Hate in Airtel Land

Ever been in that interesting situation where you love a company's ad but don't quite like its products or services? That is the state of my relationship with Airtel. I have used Airtel as my mobile phone/blackberry/home wireless DSL service provider...